CHAMBERSBURG – Medical assistant students at Franklin County Career and Technology Center recently participated in an eye-opening exercise to develop compassion and effective communication skills when working with patients with disabilities. The activity challenged students to step into the shoes of those with visual impairments and mobility limitations.
In one part of the exercise, students worked in pairs to build a cup tower, with one teammate simulating visual impairment, Center officials said. This task required clear, precise verbal communication from the sighted partner to guide their visually impaired teammate. The exercise highlighted the importance of descriptive language and patience when assisting patients who may have limited vision, officials noted.
Another component had students navigate everyday tasks from a wheelchair. This hands-on experience allowed future medical assistants to gain insight into the challenges faced by patients with mobility issues, Center officials explained. Students quickly realized how seemingly simple activities can become complex when mobility is restricted.
While the activities appeared fun on the surface, they served a deeper purpose — fostering empathy and understanding. By temporarily experiencing the world from a different perspective, students gained insights that will enhance their ability to provide compassionate, patient-centered care in their future careers, officials said.
This approach to medical assistant training emphasizes the critical “soft skills” of the profession. Beyond clinical knowledge, effective healthcare providers must possess strong communication abilities and a deep sense of empathy. By incorporating these experiential learning activities, the program prepares students to become well-rounded, compassionate caregivers ready to make a positive impact in the healthcare field, according to Center instructors.
