New Digital Platform Streamlines PIA Request Process for Washington County Citizens


HAGERSTOWN, MD – The Washington County, MD Government County Attorney’s Office has announced the launch of a new online portal for citizens to submit Public Information Act (PIA) requests. This innovative platform is designed to streamline the process of requesting public information while enhancing transparency and efficiency.

The new online portal provides residents with a user-friendly interface to submit PIA requests conveniently from their computer or mobile device. By digitizing the request process, the County Attorney’s Office aims to make it easier for citizens to access public records and information.

Key features of the online portal include:

  • Streamlined Process: Citizens can easily submit PIA requests online, eliminating the need for paper forms and in-person submissions.
  • Transparency: The portal provides real-time status updates on request processing, creating transparency throughout the entire process.
  • Timeline Creation: Users can view a timeline of their request, tracking key milestones from submission to completion.
  • Efficient Communication: The portal allows for seamless communication between requesters and the County Attorney’s Office, facilitating timely responses and clarifications.

The launch of the online portal is part of Washington County’s ongoing efforts to modernize and enhance public services through digital innovation. Citizens can access the portal by visiting:

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