HARRISBURG- UPMC in Central Pa. has launched an in-house medical assistant trainee program. Through the paid training program, students enrolled in the UPMC Medical Assistant course undergo clinical rotations, didactic skills modules, cost-free MA certification exam and an externship placement at a UPMC in Central Pa. outpatient clinic, along with support in applying for and beginning a permanent position.
A pilot class started in late fall of 2023. The inaugural class of the Medical Assistant Trainee program graduated after completing the 16-week session and passing their Certified Clinical Medical Assistant (CCMA) exams. The three graduates committed full-time to gain key skills in an educational and clinical setting while also being paid.
“This program has allowed me to achieve the goals that I was looking for and spend time with my children, while still providing for them,” said Shanda Neal, MA graduate. “Being paid to learn has alleviated the uncertainty about making this career change.”
Students work directly with physicians and staff in multiple medical offices across the region to assist with various aspects of patient care. Graduates from the program immediately start as senior medical assistants in fields of their interest.
“We’re excited to celebrate our first cohort and the success of the new MA training program,” said Gina Pupo, senior director of Clinical Operations. “The achievement of our students highlights the positive patient experience that our program brings to our medical offices across the central Pa. region.”
