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Heroic 911 dispatcher aids in successful baby delivery in Hagerstown

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HAGERSTOWN – A Washington County emergency communications specialist, Bethani Mummert, is being hailed by her department for facilitating the successful delivery of a baby girl during a 911 call.

On Wednesday, Nov. 13, at 8:28 a.m., Mummert received a 911 call reporting a woman in active labor. Demonstrating exceptional professionalism and composure, county EMS officials said, Mummert immediately reassured the caller and dispatched Emergency Medical Services. Remaining on the line, she provided step-by-step pre-arrival instructions for childbirth, following protocols set by the International Academies of Emergency Dispatch.

Thanks to Mummert’s guidance and expertise, the baby was safely delivered before EMS arrived. Her calm demeanor and decisive actions ensured a positive outcome during a potentially high-stress situation.

To honor her exceptional service, Mummert was presented with a stork pin and certificate, symbols of recognition for her critical role in facilitating the delivery.

“We are incredibly proud of ECS Bethani Mummert for her professionalism, dedication and ability to provide life-saving assistance in moments that truly matter,” said Director of Emergency Management and Communications Alan Matheny. “Her quick thinking and adherence to established protocols exemplify the excellence of our emergency communications team.”

Washington County congratulates ECS Mummert and extends its warmest wishes to the family on the arrival of their healthy baby girl.

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